Introduction
Handling returns can be a challenging process for sellers, but Easychannel simplifies it by integrating your shipping carriers in one place. This guide will walk you through generating a return label for your buyers using Easychannel.
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Step-by-Step Guide
Step 1: Access the Orders Section
Log into your Easychannel account.
Go to the Orders section.
Step 2: Select the Order
Find the order for which you need to generate a return label.
Click Generate Return Label.
Step 3: Sign Up for ShipEngine
If this is your first time creating a return label, you will be prompted to sign up for ShipEngine.
Follow the instructions to create and fund your ShipEngine account.
Note: If you have already set up ShipEngine, you can proceed directly to the next step.
Step 4: Customize the Return Label
The system will automatically fill in the buyer’s address.
You can customize the packaging details, including size and weight.
Step 5: Choose a Shipping Rate
Easychannel provides a selection of pre-negotiated shipping rates.
Choose the best rate and click Purchase.
Step 6: Print and Send the Label
Click Print Label to preview and download the return label as an image or PDF.
Click Send Message to attach the return label and notify the buyer.
Conclusion
That’s it! The return label has been generated and sent to your buyer. Now, all you have to do is wait for the item to be shipped back. With Easychannel, managing returns is simple and stress-free.
Need further help? Visit our Help Center or contact support.