# Easy Channel Help Center

> Help center for EasyChannel

## Getting Started

- [What is EasyChannel?](https://help.easychannel.com/en/articles/10256528-what-is-easychannel.md)
- [How to Set Up Your EasyChannel Account](https://help.easychannel.com/en/articles/10256532-how-to-set-up-your-easychannel-account.md)
- [First Steps in EasyChannel](https://help.easychannel.com/en/articles/10678185-first-steps-in-easychannel.md): In this article I'll take you through your first login into EasyChannel and a Step-by-Step guide to running the EasyChannel Setup Wizard
- [User Interface](https://help.easychannel.com/en/articles/10678277-user-interface.md): In this article we will familiarize you with EasyChannel's User Interface and provide a brief overview of it's menu options and features.
- [Glossary](https://help.easychannel.com/en/articles/10678242-glossary.md): In this article you can find a collection of commonly used terminology and phrases found throughout EasyChannel and the Help Center
- [Onboarding - Walmart to Easychannel](https://help.easychannel.com/en/articles/11112503-onboarding-walmart-to-easychannel.md): Learn how to automate and scale your Walmart store using Easychannel's AI tools, real-time sync, and centralized order management.

## Connecting Your Integrations

- [How to Connect Your First Selling Channel \(Overview\)](https://help.easychannel.com/en/articles/10678325-how-to-connect-your-first-selling-channel-overview.md): In this article we will show you how to connect your EasyChannel workspace with each of our compatible Selling Channels
- [How to Connect Your Etsy Store to EasyChannel](https://help.easychannel.com/en/articles/10256555-how-to-connect-your-etsy-store-to-easychannel.md)
- [How to Connect Your Amazon Store to EasyChannel](https://help.easychannel.com/en/articles/10256553-how-to-connect-your-amazon-store-to-easychannel.md)
- [How to Connect Your eBay Store to EasyChannel](https://help.easychannel.com/en/articles/10256538-how-to-connect-your-ebay-store-to-easychannel.md)
- [How to Connect Your WooCommerce Store to EasyChannel](https://help.easychannel.com/en/articles/10256559-how-to-connect-your-woocommerce-store-to-easychannel.md)
- [Connecting a WooCommerce Store to EasyChannel Via OAuth](https://help.easychannel.com/en/articles/10678576-connecting-a-woocommerce-store-to-easychannel-via-oauth.md): Simple steps to connect your WooCommerce store to EasyChannel
- [Selling Channel Settings](https://help.easychannel.com/en/articles/10678471-selling-channel-settings.md): In this article we will show you the basic storefront settings available to you, where to find them, and their functions
- [Locating your Google Shopping Merchant ID](https://help.easychannel.com/en/articles/10678498-locating-your-google-shopping-merchant-id.md): In this article we will help you find your Google Shopping Merchant ID so you can integrate your Google Shopping account with EasyChannel
- [How to Add BigCommerce to EasyChannel](https://help.easychannel.com/en/articles/10678525-how-to-add-bigcommerce-to-easychannel.md): This article will guide you through the steps of integrating your BigCommerce account with the EasyChannel platform.
- [How to connect Walmart to EasyChannel](https://help.easychannel.com/en/articles/10678552-how-to-connect-walmart-to-easychannel.md): Step-by-step instructions for connecting your Walmart account to EasyChannel
- [Locating your Google Shopping Merchant ID](https://help.easychannel.com/en/articles/10859014-locating-your-google-shopping-merchant-id.md): In this article we will help you find your Google Shopping Merchant ID so you can integrate your Google Shopping account with EasyChannel
- [How to Add BigCommerce to EasyChannel](https://help.easychannel.com/en/articles/10859021-how-to-add-bigcommerce-to-easychannel.md): This article will guide you through the steps of integrating your BigCommerce account with the EasyChannel platform.

## Listings

- [Listings User Interface](https://help.easychannel.com/en/articles/10860065-listings-user-interface.md): In this article we will be familiarizing ourselves with the Listings User Interface and learning how to navigate the workspace
- [Draft/Live Listings Explained](https://help.easychannel.com/en/articles/10860079-draft-live-listings-explained.md): In this article we will explain the difference between Drafts and Live listings and show you where each are kept in your Listing tool
- [How to End Listings](https://help.easychannel.com/en/articles/10860090-how-to-end-listings.md): In this article we will show you how to use our Listings Tool to end listings right from EasyChannel
- [Listing Errors and How to Fix Them](https://help.easychannel.com/en/articles/10860108-listing-errors-and-how-to-fix-them.md): In this article we will go over some of the more common listing errors and the solutions to them.
- [Up to Quantity Feature Explained](https://help.easychannel.com/en/articles/10860157-up-to-quantity-feature-explained.md): In this article we will explain Up to Quantity and how to use to control your inventory levels on specific storefronts
- [How to Revise Listings](https://help.easychannel.com/en/articles/10860166-how-to-revise-listings.md): In this article we will show you how to revise your listings using our Listings Tool
- [How to Sell Internationally Using Easychannel's Translation Features](https://help.easychannel.com/en/articles/11985153-how-to-sell-internationally-using-easychannel-s-translation-features.md): Expand your sales globally with Easychannel's smart translation services for optimized listings and increased conversions.

## Product Management 

- [Comprehensive Guide to Listing Management in EasyChannel](https://help.easychannel.com/en/articles/10259670-comprehensive-guide-to-listing-management-in-easychannel.md)
- [How to Import Products into the Products Catalog](https://help.easychannel.com/en/articles/10256572-how-to-import-products-into-the-products-catalog.md)
- [How to Map Categories for Accurate Cross-Listing](https://help.easychannel.com/en/articles/10256579-how-to-map-categories-for-accurate-cross-listing.md)
- [How to Edit Products Individually or in Bulk in EasyChannel](https://help.easychannel.com/en/articles/10256590-how-to-edit-products-individually-or-in-bulk-in-easychannel.md)
- [How to Publish Products to New Channels Using EasyChannel](https://help.easychannel.com/en/articles/10256594-how-to-publish-products-to-new-channels-using-easychannel.md)
- [How to Manage Live Listings in EasyChannel](https://help.easychannel.com/en/articles/10256597-how-to-manage-live-listings-in-easychannel.md)
- [How to Sync Inventory Across Channels Using EasyChannel](https://help.easychannel.com/en/articles/10256608-how-to-sync-inventory-across-channels-using-easychannel.md)
- [How to Manage Your Inventory with EasyChannel](https://help.easychannel.com/en/articles/10259650-how-to-manage-your-inventory-with-easychannel.md)
- [Product Data Managment: Lookup lists, Custom Rules, Automations](https://help.easychannel.com/en/articles/10259662-product-data-managment-lookup-lists-custom-rules-automations.md)
- [Custom Attributes](https://help.easychannel.com/en/articles/10859053-custom-attributes.md): In this article we will be showing you how to create and import Custom Attributes for your products on EasyChannel
- [Product Categories](https://help.easychannel.com/en/articles/10859061-product-categories.md): In this article we will show you how to add Product Categories to your EasyChannel Product Catalog
- [Bulk Actions](https://help.easychannel.com/en/articles/10859249-bulk-actions.md): In this article we will show you how to execute Bulk Actions on multiple products in your catalog at one time
- [Import Products Troubleshooting](https://help.easychannel.com/en/articles/10859304-import-products-troubleshooting.md): In this article we will go over common errors encountered when trying to Import Products to your Catalog and how to solve them
- [Template Mapping Explained](https://help.easychannel.com/en/articles/10859712-template-mapping-explained.md): In this article we show you how to use Template Mapping to make listing products from EasyChannel to your storefronts fast and easy
- [Advanced Template Mapping Features](https://help.easychannel.com/en/articles/10859687-advanced-template-mapping-features.md): In this article we will cover the more advanced features and abilities of the EasyChannel Template Mapper.
- [How to Set Up Your Walmart Mapping Template with a GTIN Exemption](https://help.easychannel.com/en/articles/10859731-how-to-set-up-your-walmart-mapping-template-with-a-gtin-exemption.md): Quick guide to using your GTIN Exemption for Walmart on EasyChannel
- [How to Set Up Your Amazon Mapping Template with an ASIN Exemption](https://help.easychannel.com/en/articles/10859738-how-to-set-up-your-amazon-mapping-template-with-an-asin-exemption.md): Quick guide to setting up your Amazon Mapping Template to list products with an ASIN Exemption.
- [Linked/Unlinked Listings](https://help.easychannel.com/en/articles/10859947-linked-unlinked-listings.md): In this article we will explain Linked/Unlinked Listings and how they affect the changes you make to your products in your Product Catalog
- [Product Properties](https://help.easychannel.com/en/articles/10859965-product-properties.md): In this article we tell you everything you need to know about Product Properties and how to set them for your items correctly
- [Creating a New Product](https://help.easychannel.com/en/articles/10859981-creating-a-new-product.md): In this article we will go through the process of creating a new product using EasyChannel
- [Using the AI Attribute Generator to Optimize and Edit Product Listings](https://help.easychannel.com/en/articles/11053924-using-the-ai-attribute-generator-to-optimize-and-edit-product-listings.md): Learn how to use Easychannel AI to auto-fill product attributes and optimize listings with simple prompts. Boost accuracy and SEO fast.

## Cross Listings

- [How to List Your eBay Products to TikTok Using EasyChannel](https://help.easychannel.com/en/articles/10244225-how-to-list-your-ebay-products-to-tiktok-using-easychannel.md)
- [List Items from Walmart to Shopify Using Easychannel](https://help.easychannel.com/en/articles/11154242-list-items-from-walmart-to-shopify-using-easychannel.md): Easily list Walmart items on Shopify with Easychannel using our step-by-step guide. Start your free trial today!
- [Sync Amazon Listings to Walmart with Easychannel](https://help.easychannel.com/en/articles/11186440-sync-amazon-listings-to-walmart-with-easychannel.md): Easily sync your Amazon listings to Walmart using Easychannel with this simple step-by-step guide.

## Orders Management 

- [Order Manager User Interface](https://help.easychannel.com/en/articles/10859858-order-manager-user-interface.md): In this article we will familiarize ourselves with the Order Manager User Interface and learn how to navigate the workspace
- [How to Generate Shipping Labels with Easychannel and ShipEngine](https://help.easychannel.com/en/articles/10603944-how-to-generate-shipping-labels-with-easychannel-and-shipengine.md): Generate shipping labels easily in Easychannel with ShipEngine. Follow our step-by-step guide to streamline your order fulfillment process.
- [How to Generate a Return Label in Easychannel](https://help.easychannel.com/en/articles/10769725-how-to-generate-a-return-label-in-easychannel.md): Learn how to generate a return label in Easychannel, customize shipping details, and send it to buyers easily. Follow these steps to manage returns smoothly.
- [Update Order Tracking](https://help.easychannel.com/en/articles/10859865-update-order-tracking.md): In this article we will go in-depth on how to update your Order's Tracking information right from EasyChannel
- [Order Actions\(Refunds/Cancellations\)](https://help.easychannel.com/en/articles/10859881-order-actions-refunds-cancellations.md): In this article we will learn about Order Actions and how to execute them from EasyChannel
- [How to Upload Tracking Information via CSV File in EasyChannel](https://help.easychannel.com/en/articles/10859891-how-to-upload-tracking-information-via-csv-file-in-easychannel.md): Easily update tracking details for multiple eCommerce transactions using a CSV file.
- [Walmart Multi-Channel Solution \(MCS\): Automating WFS Orders with EasyChannel](https://help.easychannel.com/en/articles/12108280-walmart-multi-channel-solution-mcs-automating-wfs-orders-with-easychannel.md)
- [Amazon Multi-Channel Fulfillment \(MCF\): Automating FBA Orders with EasyChannel](https://help.easychannel.com/en/articles/12108310-amazon-multi-channel-fulfillment-mcf-automating-fba-orders-with-easychannel.md)

## Inventory

- [Inventory Management User Interface](https://help.easychannel.com/en/articles/10859782-inventory-management-user-interface.md): In this article we will familiarize ourselves with the Inventory Management User Interface and learn how to navigate the workspace
- [Warehouses and Priority](https://help.easychannel.com/en/articles/10859793-warehouses-and-priority.md): In this article we will be exploring the Warehouses tab of your Product Catalog and the features available within
- [How to Add or Edit Product Inventory](https://help.easychannel.com/en/articles/10859805-how-to-add-or-edit-product-inventory.md): In this article we will go over how to add or edit product inventory using your Inventory Management Tools
- [Bundles and Kits](https://help.easychannel.com/en/articles/10859821-bundles-and-kits.md): In this article we will show you how to create Bundles and Kits with the products in your EasyChannel catalog
- [Inventory Management Settings Explained](https://help.easychannel.com/en/articles/10859824-inventory-management-settings-explained.md): A complete beginner's guide to managing Inventory within the EasyChannel Platform

## Import Files and Bulk Changes with CSV and Excel

- [How to Update Inventory in Bulk Using a CSV File in Easychannel](https://help.easychannel.com/en/articles/10600802-how-to-update-inventory-in-bulk-using-a-csv-file-in-easychannel.md): Update your product inventory in bulk across multiple sales channels using a CSV file in Easychannel.
- [How to Bulk Update Products with a CSV File in Easychannel](https://help.easychannel.com/en/articles/10858559-how-to-bulk-update-products-with-a-csv-file-in-easychannel.md): Bulk update products in Easychannel using a CSV file. Follow these steps to modify titles, descriptions, prices, and more efficiently.
- [Creating New Products with CSV Files](https://help.easychannel.com/en/articles/10859101-creating-new-products-with-csv-files.md): In this article we show you how to use a CSV file to create new products in your EasyChannel Product Catalog

## Helpdesk

- [Setting up Email Forwarding/SMTP for EasyChannel](https://help.easychannel.com/en/articles/10859836-setting-up-email-forwarding-smtp-for-easychannel.md): In this article we will you through setting up Email Forwarding for you EasyChannel platform.
- [Unsent messages in EasyChannel Helpdesk](https://help.easychannel.com/en/articles/10859832-unsent-messages-in-easychannel-helpdesk.md): This article goes into detail about unsent messages, their causes, and how to fix them.
- [Autoresponder & Rules Overview](https://help.easychannel.com/en/articles/11194325-autoresponder-rules-overview.md): Create unlimited, custom responder messages with natural delays that send based on message content, order details, item details, and more.

## Resolution Centre

- [Resolution Center Overview](https://help.easychannel.com/en/articles/10586956-resolution-center-overview.md): Efficiently Manage and Respond to Marketplace Cases
- [Handle & bulk-respond to eBay Cases \(and get Alerts\)](https://help.easychannel.com/en/articles/10859899-handle-bulk-respond-to-ebay-cases-and-get-alerts.md): View a complete list of eBay cases with Bulk Actions options and send you and your team alerts for case updates/new cases.

## Use Cases & Tips

- [Advanced Ways Car Parts Sellers Can Use the AI Prompt Editor](https://help.easychannel.com/en/articles/11497896-advanced-ways-car-parts-sellers-can-use-the-ai-prompt-editor.md): Discover five advanced methods to enhance your car parts sales using Easychannel's AI Prompt Editor.
- [Choosing the Best Marketplace for Your Business](https://help.easychannel.com/en/articles/12159306-choosing-the-best-marketplace-for-your-business.md): Choose the best marketplace for your business by understanding customer needs and aligning with platform strengths.
- [How Beauty Sellers Use Easychannel's AI Prompt Editor to Boost Sales](https://help.easychannel.com/en/articles/11560007-how-beauty-sellers-use-easychannel-s-ai-prompt-editor-to-boost-sales.md): Boost beauty sales effortlessly with Easychannel's AI prompt editor and discover five innovative optimization strategies.
- [How Jewelry Sellers Use AI to Improve Listings and Boost Sales](https://help.easychannel.com/en/articles/11696943-how-jewelry-sellers-use-ai-to-improve-listings-and-boost-sales.md): Discover five smart AI strategies to enhance jewelry sales and optimize your product listings effortlessly.
- [How Home and Kitchen Sellers Use AI to Increase Sales](https://help.easychannel.com/en/articles/11641872-how-home-and-kitchen-sellers-use-ai-to-increase-sales.md): Discover five AI strategies to boost sales for home and kitchen products effortlessly with Easy Channel's prompt editor.
- [How to Choose Between Domestic and Overseas Suppliers for Your Online Store](https://help.easychannel.com/en/articles/12110574-how-to-choose-between-domestic-and-overseas-suppliers-for-your-online-store.md): Learn how to choose the right sourcing strategy for your e-commerce business in just five minutes.
- [How to Use AI to Optimize Clothing Catalog Data in Easychannel](https://help.easychannel.com/en/articles/11749118-how-to-use-ai-to-optimize-clothing-catalog-data-in-easychannel.md): Discover how AI can simplify catalog management for clothing sellers and boost sales effortlessly.

## EasyChannel Public API & MCP

- [Getting started with the EasyChannel API](https://help.easychannel.com/en/articles/16666592-getting-started-with-the-easychannel-api.md): Set up API access for your EasyChannel account: where to find your token, how to authenticate, and what the API can reach.
- [Working with the EasyChannel developer API](https://help.easychannel.com/en/articles/16666625-working-with-the-easychannel-developer-api.md): Reference for developers: base URL, both authentication methods, webhooks, and how the direct API compares with the MCP server.
- [What can you do with the EasyChannel API?](https://help.easychannel.com/en/articles/16666642-what-can-you-do-with-the-easychannel-api.md): The main things the EasyChannel API and MCP server can do, with a working example for each.
- [Connect an AI assistant to EasyChannel with MCP](https://help.easychannel.com/en/articles/16666652-connect-an-ai-assistant-to-easychannel-with-mcp.md): Give Claude, Cursor, or any MCP client direct access to your EasyChannel account. Three setup routes, what the assistant can reach, and where to take care.