To connect an Amazon store to EasyChannel, open your profile menu, choose Integrations, click the Amazon card, click Add Amazon Account, choose your Amazon marketplace and click Add. EasyChannel sends you to Amazon, where you sign in and accept, so Amazon shares a token with EasyChannel. Selling in more Amazon countries? Add them to the same account for free.
đĄ Prefer to watch? The 2-minute video below shows the Integrations page and the add-account flow in the live app.
In this article:
Where do I connect Amazon in EasyChannel?
Click your profile picture at the bottom of the left menu.
Choose Integrations.
The Amazon card on the Integrations page counts your connected Amazon accounts. A red dot next to the count means one of them needs attention. Click the card to open the Amazon Accounts page.
How do I add an Amazon account?
On the Amazon Accounts page, click Add Amazon Account.
In the Add an Amazon account window, open Choose your Amazon marketplace. It starts on United States of America; pick the marketplace your seller account sells on.
Click Add.
EasyChannel redirects you to Amazon. Sign in to your seller account and accept, so Amazon shares a token with EasyChannel.
Back in EasyChannel, the account appears as a row on the Amazon Accounts page, with its token status.
The window explains why: âOn the next step we will redirect you to Amazon. Please press accept to share your token with us. This way, you will be able to control your store securely within our platform.â
How do I add another Amazon marketplace?
If your Amazon seller account sells in more than one country, add each extra country as a marketplace of that account instead of connecting it again.
On the Amazon Accounts page, click Add New Region to an Existing Account (it carries a green FREE label).
In the Add Marketplace window, choose the Marketplace country and select the Amazon account to add it to.
Click Add.
â Extra Amazon marketplaces are free: âYou can add unlimited Amazon marketplaces to your account for free. Adding more marketplaces will not count against the limit on account slots included in your plan.â
What does Token Status mean?
The token is the permission Amazon gave EasyChannel when you accepted. It can expire. The Token Status column on the Amazon Accounts page shows whether it still works.
If it shows Invalid, click Renew Token on that row and accept on Amazon again.
The red dot on the Amazon card and the Dashboard banner âSome of your accounts have a token issueâ point to the same problem.
FAQ
Does adding another Amazon country use an account slot in EasyChannel?
No. EasyChannel lets you add unlimited Amazon marketplaces to an account for free, and they do not count against the account slots in your plan.
Where do I renew an Amazon token in EasyChannel?
On the Amazon Accounts page (profile menu, Integrations, Amazon): click Renew Token on the account's row, then accept on Amazon.
Why does EasyChannel send me to Amazon to connect?
Because Amazon shares access to a seller account only after you sign in on Amazon and accept. The Add an Amazon account window in EasyChannel has no password field: you sign in on Amazon itself.
What does the red dot on the Amazon card mean?
It means one of your connected Amazon accounts needs attention, usually a token that is no longer valid. Open the card and check Token Status.