Nobody wants to see Listing Errors when they're trying to get their items published to their storefronts but they are a reality. So, we gave you a go-to place to come when they happen to quickly diagnose and fix the problem. Use our list of common errors to find out what that pesky error code means and how to get it out of your way so you can get back to what matters.
eBay Shipping Policy Errors
Error Code | Error Meaning | Fix (if applicable) |
Error 715 | eBay is not accepting the Weight Minor value for Package Weight.
| 1) Ensure you are using the correct Measurement System (Metric or Imperial). — 2) Ensure the value is correct according to eBay's suggested range (shown in the error message). — 3) If using CSV import, ensure that only number are used in the cell; no spaces or letters. |
Error 10041 | The shipping service in listing details or policy was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 12519 | eBay is rejecting the selected Shipping Service for the Shipping Policy/ settings
| Apply a Shipping Policy to the listing that includes a suitable Shipping Service.
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Error 19011 | The listing is missing a Shipping Policy or needs shipping details with correct information.
| Add a Shipping Policy to the listing with valid shipping details for the item and shipping package. Pro Tip: Certain eBay category and package details may need corresponding settings for shipping.
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Error 21916389 | eBay requires a listing's shipping settings and policies to include a handling time, but this listing does not include a handling time.
| Ensure your Shipping Policy/ settings include a handling time (time until dispatch/shipped)
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Error 21917327 | The listing is missing a Shipping Policy/ settings, or eBay is rejecting the current Shipping Policy.
| Re-select or edit the current Shipping Policy/ settings (If importing items with CSV, ensure the Return policy IDs are correct and are for the correct eBay Site)
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Error 21919152 | The listing is missing a Shipping Policy/ settings.
| Re-select or edit the current Shipping Policy. (If importing items with CSV, ensure the Return policy IDs are correct and are for the correct eBay Site)
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Package & Item Location Errors
Error Code | Error Meaning | Fix (If Applicable) |
Error 37 | The value for the field (shown in the eBay error) is missing or not formatted correctly. Common listing data this error includes are <Item.Country> — <Item.ShippingDetails> — <Item.PictureDetails.____>
| Ensure the value is entered and formatted correctly. Take note of other settings that may rely on or conflict with the value you enter.
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Error 71 | The listing details are missing a Location for the item (where the item ships from).
| Enter the dispatching City,State/Region in the Location field. If shipping from multiple warehouses, consider entering the primary location and note the other locations in the item description.
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Error 560 | eBay is requiring that the measurement system for the shipping package (metric or imperial) matches the eBay Site country. (Note: This is not part of your shipping settings
| Check the Package Settings and ensure the measurement system matches the eBay Sie country's measurement unit
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Error 717 | 1) The listing is missing a package weight or— 2) eBay is rejecting the package weight value. | Check Package Weight values for any mistakes (If importing items with CSV, ensure the Weight values only include numbers, no decimals)
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Error 737 | eBay is rejecting the item location's postal code.
| Check the postal code format and ensure it matches other location data.
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Error 10081 | eBay is rejecting the "Package Type" for the listing.
| eBay restricts which packages can be used for some eBay categories and Shipping Services. If in Australia, "Mailing Boxes" may be accepted for most categories. For other eBay Sites (US, CA, UK, etc.), "Package/thick envelope" may work in most cases.
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Error 17103 | eBay is rejecting the item location's postal code.
| Check the postal code format and ensure it matches other location data.
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Error 17804 | eBay does not recognize the zip/ postal code for the Item Location.
| Ensure the zip code format is correct. If importing via CSV, ensure there are no spaces or special characters in your CSV.
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Error 17805 | eBay will only allow numbers for the items location's postal code.
| Ensure the postal code includes only numbers.
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Error 17806 | The postal code is incomplete or not properly formatted.
| Ensure the postal code is correct and formatted accordingly.
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Error 17807 | eBay is rejecting the item location's postal code.
| Check the postal code format and ensure it matches other location data.
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Error 219021 | The Shipping Service selected does not support the weight set for the package.
| Choose a different Shipping Service to support the package weight.
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Error 219022 | The package size is too large for the courier's shipping service.
| Decrease the size of your packaging, or select a Shipping Policy with a different shipping service.
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Error 219144 | The package size is too small for the courier's shipping service.
| Increase the size of your packaging or select a Shipping Policy with a different shipping service.
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Error 21915469 | The Shipping Policy/ settings are either missing a Shipping Service, or the current Shipping Service is rejected due to other listing details.
| Apply a Shipping Policy to the listing that includes a suitable Shipping Service.
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Error 21916496 | The Item Location is not the same as the eBay Site (US, UK, AU, etc.), so eBay cannot calculate shipping for this item.
| Create or edit a Shipping Policy to use Flat-Rate shipping for the item.
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Error 21917177 | eBay is rejecting the package dimension settings.
| Ensure the correct values are used for packing dimensions. (If importing items with CSV, ensure the package dimensions include only numbers, no spaces or letters)
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Returns & Payment Policy Errors
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 354 | The payment settings do not include a way for the buyer to pay.
| Create a Payment Policy and select it for the listing.
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Error 10068 | eBay has restricted using this email address for PayPal payments.
| Use a different PayPal account, or, if acceptable to the eBay support team, add a new email address to your PayPal account and use it instead.
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Error 12316 | You have allowed buyers to make a deposit payment, but the deposit amount is not set.
| Ensure you have entered a deposit amount in the deposit payment settings.
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Error 21829 | eBay is rejecting the payment method for immediate pay due to a missing PayPal account, or eBay account limitations. eBay may deny particular payment methods if your account is restricted, or if a PayPal/ accepted payment processor is not set up on your eBay account.
| 1) Check that PayPal/ Payoneer are set up properly on your account. 2) Check for red warning messages on Seller Hub and look for notices in your eBay Messages for account restrictions. Contact eBay to resolve the restrictions.
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Error 2191086 | The payment settings do not include a way for the buyer to pay.
| Create a Payment Policy and select it for the listing.
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Error 21915379 | eBay is requiring PayPal for payment.
| Change the listing's Payment Policy to accept PayPal.
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Error 21916250 | The listing is missing Return settings, or eBay is rejecting the current Return Policy. (eBay requires particular Return settings for some categories and products)
| Re-select or edit the current return policy, or choose a different policy that favors the buyer more. (If importing items with CSV, ensure the Return policy IDs are correct and are for the correct eBay Site)
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Error 21916263 | The eBay category or product requires PayPal or immediate pay options.
| Ensure your Payment Policy/ settings include PayPal or integrated eBay payment.
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Error 21916281 | For this eBay Category or product, you must accept digital payments.
| Change the Payment Policy/ settings to include a way for the buyer to pay instantly.
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Error 21916328 | eBay is rejecting the current Return Policy. (eBay requires particular Return settings for some categories and products)
| Re-select, edit, or choose a different Return Policy that favors the buyer more. (If importing items with CSV, ensure the Return policy IDs are correct and are for the correct eBay Site)
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Error 21917141 | If you list an Auction with payment settings requiring the buyer to pay immediately, eBay requires a Buy It Now price.
| Add a Buy It Now price to the listing, or turn off immediate pay.
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Error 21917328 | eBay may be restricting which payment methods this listing can use, or the Policy ID used in a CSV import file is not valid.
| Ensure an appropriate payment policy is selected for the listing. (If importing items via CSV, ensure only numbers are used for the Policy ID, no spaces)
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Error 21917329 | The listing is missing Return settings, or eBay is rejecting the current Return Policy. (eBay requires particular Return settings for some categories and products)
| If importing items with CSV, ensure the Return policy IDs are correct and are for the correct eBay Site; or Reselect a Return Policy for the listing.
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Error 21919151 | eBay is rejecting one of the payment methods in your Payment Policy/ settings. Payment methods may be restricted for some categories or products.
| Change the Payment Policy/ settings to include suitable payment options for the item.
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Error 21919153 | A Payment Policy/ settings are missing for this listing.
| Select a payment policy for the listing.
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Error 21919154 | The listing is missing Return settings.
| Create or select a Return Policy for the item. (If importing items with CSV, ensure the Return policy IDs are correct and are for the correct eBay Site)
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Error 21919177 | eBay does not allow immediate payments for listings with "local pickup" as a delivery option.
| Change the Payment Policy/ settings to cash on pickup.
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Error 21919262 | The email address for PayPal payment on the listing is not a PayPal email address.
| Change the payment email address to an address that is associated with the PayPal account.
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Pricing, Inventory, Best Offer Errors
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 22003 | The Best Offer "Decline" price is greater than or equal to the listing price.
| Ensure the Best Offer "Decline" price is less than "Accept" price.
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Error 21916783 | The Auction's Buy It Now price is too low in comparison to the starting price.
| Increase the Buy It Now price to at least 30% more than the Starting price
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Error 10065 | eBay will not allow you to change the currency if the item has been published.
| End the item and save it to Draft to change the currency and relist.
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Error 21919008 | A discount promotion is being applied to the listing, but the listing is an Auction, which cannot accept discounts.
| Refrain from applying discounted pricing to this listing — Or relist the item as a Fixed Price listing.
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Error 21916605 | The Quantity is greater than one, but the listing is either an Auction, or in a special eBay category that only allows one quantity per listing.
| Change the listing quantity to one. If the listing is an auction, and you are using eBay software, switch to "Fixed Price" settings, change the quantity, then switch back to "Auction" settings.
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Error 20006 | The value for Best Offer "Accept" Price is not a valid integer or decimal, or the value is too low for sales to cover eBay fees.
| Check the Best Offer Accept Price for any pricing issues. If importing with CSV, ensure the cells do not contain symbols, only decimals if needed.
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Error 23004 | The Best Offer "Accept" price is greater than the listing price.
| Ensure the Best Offer "Accept" price is less than "Accept" price.
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Error 190 | The Auction's Reserve Price is greater than the Buy It Now price.
| Ensure the Buy It Now price is equal or greater than the Reserve price.
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Error 195 | The Auction's Buy It Now price is less than or equal to the Starting price.
| Decrease the Starting price to less than the Buy It Now Price — Or, Increase the Buy It Now price to be greater than the Starting Price
|
Error 22005 | The value for Best Offer "Decline" Price is not a valid integer or decimal, or a value greater than it is too low for sales to cover eBay fees.
| Check the Best Offer Decline Price for any pricing issues. If importing with CSV, ensure the cells do not contain symbols, only decimals if needed.
|
Error 23005 | The eBay Best Offer "Decline" price is greater than the "Accept" price.
| Ensure the Best Offer "Decline" price is less than "Accept" price.
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Error 21919263 | The eBay Best Offer "Decline" price is greater than the "Accept" price.
| Ensure the Best Offer "Decline" price is less than "Accept" price.
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Error 73 | The value for Price is not a valid integer or decimal, or the value is too low.
| Check the Price for any pricing issues. If importing with CSV, ensure the cells do not contain symbols, only decimals if needed.
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Error 515 | The value for Quantity is not a valid number, or the value is set to zero.
| 1) Increase the Quantity to at least a value of one. (Pro Tip: If needing zero quantity, try zero after publishing. This should work if your eBay Out-Of-Stock option is turned on). Or — 2) If importing with CSV, ensure the cells for quantity do not contain spaces or special characters.
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Error 81 | The Auction's Reserve price is less than the Starting price.
| Increase the Reserve price to more than the Start Price — Or, decrease the Start price to less than the Reserve price.
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Item Specific & Listing Detail Errors
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 17 | The item is either deleted from eBay's system or you are accessing the item from a different eBay account.
| The listing is not recoverable if it was deleted. If you are using third-party software, refresh the page and unsure the correct eBay account is selected before editing.
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Error 106 | eBay requires a description for each listing, however this listing is missing description content.
| Enter text in the description field. — Pro Tip: Write a description of at least 500 words with keywords from your title and Item Specifics to optimize SEO. |
Error 21916930 | eBay will not allow you to change the condition on this listing moving foward.
| To change the condition, end the item and relist it.
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Error 21917122 | There are multiple possible causes to this error. 1) The eBay category does not accept Car Compatibility lists 2) The item is synced with an eBay Catalog Product; but changes have been made to that product on eBay's end. (The EPID [eBay Product ID] for the listing needs to be updated. 3) eBay does not recognise some of the vehicles that were added. 4) eBay's system is having issues or undergoing updates.
| 1) Change the eBay Category. 2) Reconnect the listing with a product on eBay. 3) If copying compatibility lists from other listings, try copying from a different listing. 4) Wait 24-48 hours and try again. If the issue is persistent, let our support team know and we will contact eBay for a solution.
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Error 21919301 | eBay recognizes the item, or the eBay category requires you enter a UPC for the listing.
| Enter a valid UPC or use "Does not apply"
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Error 21919302 | eBay recognizes the item and requires a different EAN than the one set for the listing, or the EAN contains an invalid character.
| Ensure you are using the correct EAN, or remove the EAN, or use "Does not apply" as the value.
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Error 21919303 | The eBay Category or Product requires a particular Item Specific, but your listing does not include info for it.
| Add a value for the Item Specific eBay needs. If there is no answer, enter "Does Not Apply"
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Error 21919308 | The Item Specific in question has a maximum limit of 65 characters and the data entered exceeds this amount.
| Shorten the text used for this Item Specific value.
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Error 21919309 | eBay is restricting how many values you can enter for this Item Specific, based on the category or the product.
| 1) Enter only one value for the Item Specific. And/or — 2) Create a custom Item Specific with different spelling.
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Error 21919312 | The eBay category or product restricts the format you can use for the Item Specifics value.
| Ensure the Item Specific value only uses the characters or format recommended by eBay in the error message.
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Error 21919325 | The eBay category restricts what is allowed in a particular Item Specific detail. Update or remove this info from the listing.
| Correct any mistakes in the item specific/detail, or use ""does not apply."
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Error 21919326 | The category or product requires a known UPC if used, but eBay does not recognize the UPC.
| Ensure the UPC is correct, or leave the value blank. Alternatively, if you need to use the value for SEO, create a custom item specific, called "Original UPC" or something similar.
|
eBay Variation Errors
Error Code | Error Meaning | Error Fix (If, Applicable) |
Error 21916591 | The listing's variations on eBay are different than the variations in your eBay software.
| Sync your items to your eBay listing software and try again.
|
Error 942 | The Quantity of all variations is zero, and eBay requires at least a quantity of one to publish the listing.
| 1) Increase a Variation Quantity to at least a value of one. (Pro Tip: If needing zero quantity, try zero after publishing. This should work if your eBay Out-Of-Stock option is turned on). Or — 2) If importing with CSV, ensure the cells for quantity do not contain spaces or special characters.
|
Error 21916582 | Multiple variations include the same selectable option.
| Ensure the variation Item Specifics values (variation options) are unique (NOT case-sensitive).
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Error 21916585 | 1) Multiple variations use the same SKU, or — 2) the main listing's SKU is the same as a variation SKU.
| Ensure that each SKU for the listing is unique.
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Error 21916704 | One or more variations include the same options.
| Delete the duplicate variation, or change the option value.
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Error 21916635 | You are relisting an item with variations, but the original listing was not a variation listing. eBay only allows relisting variation listings and single-item listings separately.
| Copy the ended listing to your Drafts, create variations, then publish the Draft.
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Error 21920061 | One of the variation specific names (such as color, size, etc.) is also a required Item Specific for the main listing.
| Change the spelling of the variation specific.
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Error 21916587 | At least one of the variations' specifics is missing an option value.
| 1) Ensure that all the variations' specifics have a value. Or — 2) Sync your items to the software you are using and try again.
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Error 21916663 | The listing includes variations, but the listing type is not Fixed Price (Buy It Now).
| Ensure the listing's pricing is not set to be an Auction. If needing to convert variations to Auctions, end the listing and copy it to your Drafts. Use it to publish each variation as a single Auction listing.
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Error 21916672 | eBay is blocking the word you are using for a Variation Name. Words such as "Quantity," "Price," and other essential eBay listing fields cannot be used.
| Change the variation name so it does not match eBay's listing fields.
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Error 21916664 | 1) You are editing or relisting a sing-item listing to include variations, or — 2) The software you are using to edit does not have all the current variation data for the listing.
| 1) If adding variations to a single-item listing, end the item and save it as a Draft. Add variations and publish. Or — 2) Sync your items to the software and try again.
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Error 21916583 | You are relisting or editing a variation listing and have removed the variations. eBay cannot list a variation listing as a single item.
| Copy the listing to Drafts, make the appropriate changes, and publish.
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Error 21916638 | The Variation Photos are assigned to a Variation Option that no longer exists.
| Upload the Variation Photos for a new Variation Option. Or, add the missing Variation Option to the variations.
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Error 21916639 | Variation images are for a previous variations specific, not the current variation specifics.
| Re-upload the variation photos to the correct variation specific.
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Error 21916626 | An Item Specific is used for Variations and the Primary/Main listing — eBay will only allow the Item Specific for one or the other.
| Remove or change the Item Specific value from the Primary listing details.
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eBay Product Photo Image Errors
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 20004 | New images were uploaded with current eBay images, and eBay's API cannot add them without previous eBay image hosting.
| 1) Re-upload images and use 3Dsellers image hosting (prevents the error entirely). Or — 2) Delete all images and re-upload them with new images.
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Error 21919136 | The listing does not include any Product Photos. eBay requires a listing have at least one image.
| Add at least one Product Photo to the listing.
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Error 21919137 | One or more of the product photos are too small.
| Upload images that are least 500px wide, or at least 500px tall. — Pro Tip: Upload images at least 1000px wide or tall to optimize SEO.
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Error 10082 | The main product photo is uploaded using an external URL, but eBay cannot read the name of file.
| Remove images and re-upload with the correct image URL format.
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Error 10125 | A product photo is uploaded using an external URL, but eBay cannot read the name of file.
| Remove images and re-upload with the correct image URL format.
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Error 21920299 | VideoID(s) are not owned by the seller account.
| If you are using software connected to multiple eBay accounts, ensure the correct eBay account is active.
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Error 10115 | There are more than 12 images for the listing or for a variation.
| Ensure the listing has no more than 12 images and a maximum of 12 images per variation.
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eBay Site & Category Errors
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 89 | The listing's category does not allow Auctions or items with an inventory.
| Ensure the listing is not an Auction and the Quantity equals only one. Or select another category if applicable.
|
Error 94 | The eBay Site (US, UK, AU, etc.) cannot be changed if the listing is active.
| End and re-list the item with a different eBay Site.
|
Error 95 | The currency set for the listing is not the eBay Site's currency.
| Ensure the eBay Site and Currency settings match. Pro Tip: With 3Dsellers Listing Software, you can bulk-publish listings with a custom eBay Site and automatic Currency, avoiding this error.
|
Error 107 | Usually, this means the category and the eBay Site do not match.
| Check which eBay Site is set for the listing and ensure you are using a category for that site.
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Error 191 | eBay.de does not support Buy It Now for Auctions, but the listing is set to use Buy It Now
| Remove Buy It Now from the listing, or change the listing type to a Fixed Price item.
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Error 197 | The listing uses the same category for the first and second category options.
| Ensure different eBay categories are selected for each category option.
|
Error 202 | eBay does not allow listing in multiple categories if an Automotive category is selected.
| Use only one category.
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Error 21916564 | The listing's category does not allow variation listings.
| Change the category or create multiple single-item listings.
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Error 21916883 | Various eBay Categories require particular condition settings, and the current Item Condition does not match the eBay Category. This can happen if you change the category after setting a condition, or importing with incorrect data.
| Re-select the Item Condition to choose an allowed setting.
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eBay System Limits & Software Issues
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 5 | The software you're using did not process the item description text properly.
| Reach out to your software's support team for a solution.
|
Error 83 | A "listing duration" value has been set, but the item is a "Fixed Price" listing. eBay only accepts a value for "duration" if the listing is an Auction.
| Switch to Auction settings in your software and remove/reset the value for the listing duration. Change back to Fixed Price and publish. (If importing a CSV file to 3Dsellers, delete the Duration fields and re-import the file)
|
Error 196 | eBay may have deleted the ended listing, but the software you're using has not deleted the data yet. Or, the listing was relisted, but the software is not updated.
| If this listing is deleted on eBay, copy the item to your software's Drafts to save it and re-publish. Or, sync your items to the eBay software to update the listing data.
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Error 290 | You are acting on a listing, but the software you are using has a different eBay account active.
| If using 3Dsellers, navigate to a tool page. Refresh the browser and select the correct eBay account. Proceed with editing the listing.
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Error 291 | eBay is blocking you from editing Ended listing data.
| Relist the item to edit, or save it as a Draft in your listing software.
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Error 500
| The date to publish the listing is in the past. | Change the Schedule date to a day in the future.
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Error 10007 | eBay's system hit a snag, or there are connection issues with the current software you're using.
| Wait a few minutes and try again.
|
Error 10009 | The listing's currency field is blank and eBay needs the currency value to publish the listing.
| If importing listings via CSV, check that your Currency column has data. Otherwise, the currency field should be selected automatically by most eBay software, where you may need to ask software support for assistance.
|
Error 10073 | The eBay description has too much content. With HTML code formatting included, eBay will allow up to 10,000 characters in a listing description.
| If using eBay listing design templates, try removing elements in the design. Check for broken template code or duplication issues that cause extra content to appear. If not using listing design templates, try removing formatting from the text.
|
Error 10090 | eBay may have had a temporary issue.
| Save the listing as a Draft and try publishing again after a few minutes.
|
Error 10097 | A Personal Offer or Live Auction listing is being edited or relisted, but eBay is blocking this action.
| eBay will not allow relisting or editing Personal Offers or Live Auctions. You will need to end and recreate the listing.
|
Error 21359 | eBay's API was waiting too long, and nothing happened.
| Try again in a few minutes.
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Error 21916803 | eBay's system hit a snag.
| Try again in a few minutes.
|
Error 21916984 | The software you are using to manage the listing is not connected to your eBay account properly. (The "IAF Token" is what connects your eBay account to other apps, and it expires after 18 months of non-renewal)
| Resync your eBay account to the eBay software you are using.
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Error 21917053 | The software you are using to manage the listing is not connected to your eBay account properly. (The "IAF Token" is what connects your eBay account to other apps, and it expires after 18 months of non-renewal)
| Resync your eBay account to the eBay software you are using.
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Error 21919062 | eBay has hit a snag.
| Wait a few minutes and try again.
|
Error 21919474 | The software you are using to edit the listing does not support the listing's technical format.
| Use the software that created the listing to edit it.
|
Buyer Protection & Blocked Content
Error Code | Error Meaning | Error Fix (If Applicable) |
Error 120 | eBay needs information about your business before they will allow publishing this listing.
| Log into Seller Hub and check your Overview page for red notification text, or look for messages from eBay in your inbox. eBay will inform you what they need you to do.
|
Error 121 | eBay is requiring that you make a payment or set up payment settings before publishing or editing this item.
| Log into eBay Seller Hub and navigate to Payments. Provide eBay payment details to charge you for listing, promotion, and final value fees.
|
Error 240 | 1) The changes you are making include words, info, or phrases that are not allowed on eBay, or — 2) eBay has restricted selling your account.
| 1) Click the "More Info" link below to make sure that the title, description, or design template doesn't include blocked content, or — 2) Check eBay Seller Hub for red warning messages. eBay may need identification or business information from you.
|
Error 287 | Your seller account may be limited on the eBay site you are publishing to.
| Log into the Seller Hub/ Central of the eBay site you're using (US, UK, AU, etc.). Check the Overview page for red messages from eBay asking for information. If in low standing with eBay or have low seller rating, you may limited to publishing Auctions until your seller level is higher.
|
Error 353 | Your item description contains HTML <script> code, or the HTML elements include JavaScript code.
| Examine the description code or any listing templates and remove the JavaScript content.
|
Error 640 | eBay is requiring you make a payment before editing or listing items.
| Log into eBay Seller Hub, navigate to Payments, and provide payment details to keep your eBay fee balance current.
|
Error 841 | The current eBay account you're using is suspended. Actions cannot be taken on this account.
| Manage a different account, or contact eBay to resolve the suspended account.
|
Error 10027 | Auctions ending in 12 hours or with bids must keep the current private listing status.
| End the Auction and relist with the correct setting.
|
Error 10028 | The return details or policy was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
|
Error 10029 | The description was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
|
Error 10039 | The title or subtitle was edited, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
|
Error 10048 | The shipping cost was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 10058 | The payment method in the listing details or policy was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 51128 | The handling time (max time until shipping) was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 21916320 | The return details or policy was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 21916743 | The listing's Item Specifics details were edited, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 21916796 | A product photo was removed or edited, but eBay is temporarily blocking this action. The changes are blocked to protect buyers who have purchased or are actively considering purchasing your item.
| Check if the item has any open Best Offers, which will need to be approved or denied before this error is resolved. Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. Try again in a day or two and check if eBay has lifted the restriction.
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Error 21916805 | The Auction you are editing as a bid from a buyer, so eBay will not allow updating images for the buyer's protection.
| Either disregard the image update or cancel the Auction and relist with updated photos.
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Error 21916923 | Either 1) The listing has too many photos to add more, or — 2) A product photo was removed or edited, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| Remove extra photos if needed, or check if the item has any open Best Offers, which must be approved or denied before this error is resolved. Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. Try again in a day or two and check if eBay has lifted the restriction.
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Error 21916924 | The payment details or policy was changed, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction. |
Error 21916925 | eBay is temporarily blocking changes to the listing to protect potential buyers.
| Once active offers for the item are accepted or declined, eBay will soon allow editing again (if there are no recent sales or actively purchasing buyers)
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Error 21919028 | The listing was edited, but eBay temporarily blocked this action to protect buyers who are actively engaged in purchasing your item (or to prevent changes from occurring immediately before the listing ends).
| If an Auction listing already has a bid, you will need to end and re-list the item. — If a fixed-price listing, check if the listing has any open Best Offers, which will need to be approved or denied before this error is resolved. — Otherwise, eBay may be protecting a recent buyer or shopper who has the item in their shopping cart. — It is also possible the listing will end soon, so you'll need to wait until it is relisted. — Try again in a day or two and check if eBay has lifted the restriction.
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Error 21919067 | eBay found another listing on your account with the same title or critical listing details, so eBay is blocking you from publishing the item.
| Consider revising the title and ensuring the listing is unique from the listing that eBay noted in the error message.
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Error 21919188 | eBay limits the number of stock each eBay account can list, and value of total sellable inventory. Check your eBay Seller Hub Overview to view the current selling limits.
| Use Inventory Control software, like 3Dsellers, to hide your real total inventory so you can list more items. Or, ask eBay to raise your selling limits.
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Error 21919451 | eBay has restricted the listing and is not allowing changes at this time.
| Contact eBay or relist the item if acceptable. |
Error 21920272 | eBay needs you to raise your Feedback Score to list this item.
| Publish listings as Auctions until you've raised your eBay Feedback Score.
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