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How to Manage Live Listings in EasyChannel

Find and check your live listings in EasyChannel: pick the account, use segments, search and filters, Bulk Actions and the Error Log.

Written by Avi Assa

Your live listings are in Listings. There you choose the store account, see your listings by status, find the ones you need and fix the ones a channel did not accept.

In this article:


How do I open my live listings?

Click Listings in the left menu. Listings & Products opens on your Active listings.


How do I choose which store I see?

Use the box at the top of the Listings menu. It lists your accounts by channel, for example eBay accounts, Amazon accounts (with All Amazon accounts) and Google Shopping accounts. Add Account at the bottom connects another store.

The EasyChannel Listings account selector with eBay, Amazon and Google Shopping accounts and Add Account.

If an account says “Token expired, click here to renew.”, reconnect it before you work on its listings. See How to Connect Your Stores to EasyChannel.


How do I see listings by status?

Click a segment under Listings Segments:

  • All: every listing of the account.

  • Active: listings that are live now.

  • Scheduled: listings set to go live later.

  • Listings with Errors: listings a channel did not accept.

  • Show more adds Unsold Active, Unsold Inactive, Missing SKU and Duplicate SKU.

The EasyChannel Listings Segments menu with Show more open, from All and Active to Missing SKU and Duplicate SKU.

To save a view of your own, click Add New Segment.


How do I find a listing?

  • Use the search box at the top right. Pick what to search by: SKU, Variation SKU, Item ID, Title or MPN.

  • Click Add Filter to narrow the list, for example by title, SKU, tag, listing errors, mapping template, category, publish or end date, price, quantity sold or views.

The Add Filter menu on the EasyChannel Listings page with Item Info filters such as Title, SKU, Tag and Listing Errors.

How do I change many listings at once?

  1. Tick the box next to each listing you want to change.

  2. Click Bulk Actions and choose the change.

Bulk Actions stays greyed out until at least one listing is ticked.


Where do I see listing errors?

  • Open the Listings with Errors segment to see which listings have a problem.

  • Click Listings Manager > Error Log to see each error with its Action Name, Error, Error Description, Date and User. Use Filter to narrow the log.

The Error Logs page in EasyChannel, opened from Listings Manager, with the Action Name and Error columns.

FAQ

Where are my draft listings?

EasyChannel has no Drafts tab. A product you have not published stays in the Product Catalog. See Products and Live Listings (Formerly Drafts).

Why is my Listings page empty?

Check the account in the box at the top of the menu. If its token has expired, renew the connection, then open the All segment.

What do the columns in the listings grid mean?

How do I end or update my live listings?

Use the End Listings and Revise bulk actions in the Product Catalog. See How to End Listings in EasyChannel and How to Revise Listings in EasyChannel.

How do I list a new product?

Create it in the Product Catalog and publish it to a channel. See How to Create a New Product in EasyChannel.


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