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EasyChannel Glossary: Terms Explained

Look up EasyChannel terms such as Available Quantity, Segment, Token Status, AI Auto Map, Linked Listing and Up-To Quantity, from A to Z.

Written by Avi Assa

Here is where to come when you run across a word or phrase you don't recognize or maybe is used a little differently than you are used to. We will do our best to keep a complete and up to date Glossary for your reference.

  1. A

  2. B

  3. C

  4. D

  5. E

  6. F

  7. G

  8. H

  9. I

  10. J

  11. K

  12. L

  13. M

  14. N

  15. O

  16. P

  17. Q

  18. R

  19. S

  20. T

  21. U

  22. V

  23. W

  24. X

  25. Y

  26. Z

A

  • Amazon - The world's largest E-Commerce marketplace. One of the available selling platforms available for integration to the EasyChannel platform.

  • ASIN - An Amazon Standard Identification Number (ASIN) is a type of Amazon internal catalogue number. Each ASIN is unique and always associated with a particular product or product variation. Every ASIN will be 10 digits and consist of a combination of letters and digits.

  • Auction - A type of listing, specifically on eBay, this listing allows buyers to bid on the item with the item going to the highest bidder. The format for an Auction is different from a Buy it Now listing.

  • AI Auto Map - An option in the AI menu of the Categories Mapper. Select one or more of your categories and EasyChannel maps each one to the best matching marketplace category for you. AI Auto Map never overrides a category that is already mapped.

  • Auto Responder - a Helpdesk rule that answers buyer messages for you. EasyChannel offers five pre-made templates, such as Where is my order, and fills dynamic fields like the buyer's name and tracking number from the order.

  • Available Quantity - is the quantity of an item that is in stock in your warehouses and not already spoken for through already made sales, or reserved stock.

B

  • BigCommerce - SaaS E-Commerce Store Creation/Management Platform. One of the available selling platforms available for integration with the EasyChannel platform.

  • Bin Location - Optional setting for products in your Product Catalog. Add a Bin Location to pinpoint your products location within the Warehouse.

  • Boolean - Boolean is a statement that can only be answered with a True or False. This can be used for certain Valid Value situations like when deciding whether or not to accept offers on your items.

  • Bulk Action - Bulk Action is the ability to select multiple items within the tool you're working in and apply a single change to all of the items at once. Bulk Action menus are found in most workspaces in EasyChannel.

  • Bundles and Kits - Bundles and Kits allow you to combine two products under one unique SKU to make selling package deals to your customers easier to do and keep track of. To learn more about utilizing Bundles and Kits, Click Here.

  • Buy it Now - A type of listing where the item can be purchased immediately for a set purchase price. Has a different format than an Auction listing.

C

  • Catalog Automation - a rule in Product Catalog > Products Settings > Automations that runs on its own when something happens, for example when inventory updates, or on a schedule, and applies actions such as editing tags to the products that match its filter.

  • Categories Mapper - the Product Catalog screen (Products Settings > Categories Mapper) where each of your own categories is mapped to a marketplace category, by search or with AI Auto Map.

  • Condition - Product Property required by all selling platforms that refers to the state of the item being sold. Accepted values are usually New, Used, Refurbished, etc.

  • Custom Attributes - are properties of a product created by you and attached to items in your Product Catalog. Examples would be Skirt Length, Screen Size, Outline Color, Has Tags, etc. For more on Custom Attributes, Click Here.

  • Custom Specifics - can be added by adding fields to your EasyChannel Mapping Template. For more on Custom Specifics and Template Mapping, Click Here.

D

  • Dashboard - The first work area in the EasyChannel left menu. The Dashboard shows your sales, profit and orders for Today, Yesterday, the Last 7 Days and the Last 30 Days, a Sales Channel Statistics chart, and panels for store limits and feedback.

  • Default Warehouse - The Warehouse chosen as the Default Warehouse will always be denoted by a star next to the Warehouse name. When an item sells, it will be automatically filled from the Default Warehouse if possible (unless priority dictates otherwise).

  • Digital Goods - are items that can be bought, delivered, and consumed online. Examples are Music, eBooks, Digital Art, etc.

  • Draft - a copy of an item listing that is not actively listed for sale on a connected storefront. In this case your drafts will be stored in your EasyChannel Drafts Folder in your Listings Manager.

E

  • EAN - stands for European Article Number, a standard 13-digit barcode that provides European products with individual article numbers. An EAN identifies the specific retail product type, specific packaging configuration, and the specific manufacturer. The EAN is a predecessor of the Global Trade Item Number (GTIN) standard, which replaced it in 2009.

  • eBay - EasyChannel supported Selling Platform.

  • ePid - Each product in the eBay catalog is uniquely identified by an eBay product ID (ePID). The ePid will be a 10-digit number.

  • Etsy - EasyChannel supported Selling Platform.

F

  • Fallback Field - is a Field provided in the EasyChannel mapping screens. This field is there for use when your CSV File has no matching field for the corresponding property, or you need to enter a constant value.

G

  • GCID - is the Global Catalog Identifier assigned by Amazon to the brands that have successfully completed Amazon Brand Registry. This number identifies that the products belong to your brand and it’s the only barcode you can use for your Brand Registered listings.

  • GTIN - (Global Trade Item Number) is a 14-digit number that can be used to identify trade items, products, or services in various data carriers such as barcodes and RFID.

H

  • H

I

  • Inventory Log - the history of a product's stock changes, shown in its Edit Inventory window, with the date, event, user, warehouse, old quantity and new quantity.

  • Integrations - references the apps you have connected with EasyChannel. Can be marketplaces such as Etsy, eBay, Amazon or Social Media Apps like Facebook or E-mail.

  • ISBN - stands for International Standard Book Number and is a 13-digit number that identifies published books.

J

  • J

K

  • K

L

  • Linked Listing - a listing that is linked to the corresponding item in your Product Catalog. When changes are made to the item in your catalog, your listing will be automatically updated. To learn more about Linked Listings, Click Here.

  • Live Listing - an active listing on a connected storefront. In EasyChannel you find these under Listings, segment Active.

M

  • MCP - Model Context Protocol, the connection that lets an AI assistant such as Claude read and update your EasyChannel account. Set it up from the MCP card on the Integrations page.

  • Merge - refers to an option of what can happen when EasyChannel is importing products into your catalog and finds duplicate titles. In a Merge, the two items are combined and added together.

  • MSRP - Manufacturer' Suggested Retail Price, is the price at which the manufacturer recommends retailers sell its product. It reflects all the manufacturing and selling costs associated with a product. Often used in the automobile industry but also used elsewhere.

N

  • Notification Center - can be accessed with the Alarm icon on the main menu. Contains alerts and notifications on ongoing and recently completed processes and actions. Also, may contain error messages and their meanings.

    The EasyChannel Notifications panel listing recent actions such as Edit Quantity and Inventory Management Export.

O

  • On Hand Quantity - is the total quantity of an item that you have at a particular location. This takes into account both Available and Reserved Quantities.

  • Orders & Disputes - the area you open with Orders in the EasyChannel left menu (formerly called Order Manager). It brings the orders of all your storefronts together, with segments such as Pending Shipment, Returns and Pick List, plus the Resolution Center and Shipping Tracker.

  • Override - refers to an option of what can happen when EasyChannel is importing products into your catalog and finds duplicate titles. In an Override the product is completely replaced with the new product with the same title.

P

  • Product Tags - are tags that can be created and applied, either individually or in bulk to products, listings, tickets, or orders for quick organization, sorting, or editing.

Q

  • Q

R

  • Renew Token - the button that reconnects a store whose token is no longer valid. You find it on the store's accounts page and in the Dashboard banner "Some of your accounts have a token issue".

  • Report Bug / Report an Issue - ways to tell the EasyChannel team about a problem: Report Bug is in your profile menu, and Report an Issue is in the Get Help menu.

  • Reserved Quantity - is the total quantity of an item in a warehouse that is already spoken for thru Open Orders.

S

  • Segment - a saved set of filters. Product Catalog, Listings, Orders and Contacts each list their segments in their own menu; Create New Segment saves the filters you are looking at.

  • Secondary Menu - is the pinned menu specific to each of EasyChannel's Tools. Always pinned inside the Main Menu, the Secondary Menu allows for an uncluttered workspace with easy navigation.

    The secondary menu of the EasyChannel Products area, with Action Required, Products and Products Settings.

  • Selling Channel - refers to any selling platform compatible with EasyChannel that hosts user marketplaces or stores. Examples are Amazon, Etsy, eBay, Shopify, etc.

  • Setup Wizard - is the process that runs when you first log in to EasyChannel. The Setup Wizard will assist you with connecting your first storefront, inviting teammates, and more. To learn more about using the Setup Wizard, Click Here.

  • Shopify - EasyChannel supported Selling Platform.

  • Storefronts - refers to your connected store on any of our supported selling platforms. Examples of a selling platform would Amazon, Etsy, eBay, Shopify, etc.

  • Sync - short for Synchronization. In EasyChannel, Sync refers to the process of updating your EasyChannel to reflect the latest data and changes from your connected storefronts.

T

  • Token Status - the column on a store's accounts page that shows whether the permission the marketplace gave EasyChannel still works. Invalid means you need to Renew Token.

  • Team Members - each person with access to your EasyChannel account is referred to as a Team Member. They must be invited via e-mail to have access to the EasyChannel workspace. Team Members can be invited from the Profile Icon menu.

U

  • Up-To Quantity - Can be set as the ideal quantity for your storefront quantity number. When the warehouse number exceeds the Up-To Quantity the excess will not be displayed. When the warehouse quantity drops below the Up-To Quantity the warehouse quantity will be displayed. To learn more about Up-To Quantity, Click Here.

  • User Interface - is the way that you, the user, interacts with the EasyChannel platform. Examples of some things that are included in a User Interface are buttons, tabs, menus, etc. Each section of EasyChannel has its own User Interface and its own article in the help section familiarizing you with that Tool's Interface.

V

  • V

W

  • Walmart - EasyChannel supported Selling Platform.

  • WooCommerce - EasyChannel supported Selling Platform.

X

  • X

Y

  • Y

Z

  • Z

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